Business Development Representative Worcester

Business Development Representative

Full Time • Worcester
SERVPRO Business Development Representative
Do you love working with people and educating them?
Then don’t miss your chance to join our Franchise as a new Business Development Representative! In this position you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is comfortable meeting new people, who has excellent communication skills and is a serious multi-tasker. If you are self-motivated, have superb interpersonal skills and enjoy the art of selling then you could thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!  As a valued SERVPRO® Franchise employee you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities
  • Process new sales leads and provide estimates to customers
  • Monitor all active leads, track and follow up accordingly
  • Prospect Center of Influences (COI’s) and make introductions
  • Daily route preparations including: regular meeting attendance, continuing education and coaching with manager, contact preparations and job referral activity, priorities planning, reporting & administration
  • Route Contact Business Development including: executing contact Business Development cycle, documenting progress, developing sales objectives, debriefing with manager, executing referral and client appreciation activities
  • Commercial Business Development including: conducting ERP (Emergency Readiness Program) presentations, ERP data collection, developing/presenting ERP program to clients, regular client visits and follow-up to ensure priority readiness
  • Conduct estimates/follow up on leads including pricing, selling and communicating to the Operations department
  • Entertainment & Events including: coordinating continuing education events for clients, coordinating marketing & entertainment events, professional association participation. participate in professional networking events
  • Priority responding including first response marketing, reconnaissance and lead qualification, maintaining brag book and franchise references, executing local response, executing storm response 
Position Requirements
  • A minimum two years of progressively responsible business-to-business sales experience
  • Proven track record with sales and marketing within the service sector
  • Strong business and financial background and process-and-results-driven attitude
  • Experience in the commercial cleaning and restoration or insurance industry is preferred
  • Working knowledge of current business software technologies is required
  • Bachelor’s degree in marketing or business or equivalent experience
  • Ability to successfully complete a background check subject to applicable law
Pay Rate
Competitive base PLUS activity-based commission and increases based on merit. (Listed salary is base alone).
SERVPRO is an EOE M/F/D/V employer
Each SERVPRO® Franchise is Independently Owned and Operated.  
Compensation: $50,000.00 - $55,000.00 per year

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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